Privacy Policy

Revised June 2010

We at Adrian Hall fully understand the importance of keeping any information we have about our customers safe and secure within our organisation, and private to those outside it.

Our privacy policy explains how any personal details and information are kept safe and in accordance with the Data Protection Act 1998.

Website Visitors

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the Adrian Hall Garden Centre website. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

We use web analytic programmes to help analyse use of our website. These analytical tools uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google and Roxr Software Ltd. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Adrian Hall Garden Centres. To find out more about cookies, including how to control and delete them, visit www.aboutcookies.org/.

The search engine on our website is designed to be as powerful and easy to use as possible. All search requests are handled by the search engine and the information is not passed on to any third party.

People who contact us

If you contact us via our online form, email or live chat and if we want to collect personally identifiable information through these means, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Information typically collected when you contact us may include:-

Your name
Telephone number
Address and postcode
Email address

The information will be used only for the purpose it was given. For example, if you emailed us with a question we would collect and use your details and email address to communicate with you on that issue.

Is my information shared?

Your information is safe with us. We give full assurance that any information collected on or by this web site will not be transferred to a third party for any reason save for the above mentioned purposes and investigation of illegal activity such as fraud.

Security

All our systems are protected and both incoming and outgoing traffic is scanned with constantly updated software.

Links to other sites

Our site has links to those of our trading partners which we believe provide valuable information to our customers. These sites are not controlled by us and their privacy policy will not be the same as ours.