The Garden Centre, Snakey Lane, Feltham re-opened for business on Wed 20th May.
Our Sheen Garden Centre remains closed until distancing measures are complete.
We welcome customers back to our Feltham store.
We have made alterations to the layout inside and out, in an effort to provide a safer, distanced method of shopping with us.
It is our wish to protect both our employees and customers from close contact, as much as possible.
We continue to operate a web based home delivery service to local postcodes, for those who are unable to visit us.
A click and collect facility is available for many items, minimising unnecessary personal contact.
It is our wish to provide as safe a shopping environment as possible.
Changes you may expect, for the protection of us all.
Wider car parking spaces, so a restricted number of vehicles on site.
The entrance point from the car park has been altered, as well as other previous thoroughfares.
All trolleys and baskets are sanitised between use.
Hand sanitiser stations are available on entry and exit.
Disposal bin for single use protective items.
2 metre distancing measures throughout the store, inside and out.
The use of face coverings in all covered areas, is advised.
A one -way flow system in covered areas. Please respect this.
Entry limited by number, one out, one in.
Maximum party/group size, 2
Distanced queuing for entry.
Contactless or card payment only, no cash, just for the time being.
Growing composts to be collected from outside, following payment in store. We will load directly into your vehicle.
There will be no toilet facilities for customer use.
As this is an ever changing and challenging situation, we will adapt our operation accordingly.
There are currently supply issues with many items, due to recent and ongoing production shutdowns, or reduced capacity as a result of lock down rules.
Please be patient and understanding, respect distancing, and keep safe.
We look forward to welcoming returning customers in store, and thank the now thousands who we have been able to serve directly and safely to their homes in the last few weeks.